Owner of the website: WINE AT HOME.ID/NIF:53704858L.Address: Calle Navarro Ledesma, 229, block one, third A.

In compliance with the information duty established in the applicable regulations for electronic commerce, it is informed that this website is owned by Laura Ibeth Mina Valencia, with ID/NIF 53704858L and address at Calle Navarro Ledesma, 229.

You can contact the owner through the means provided on the website.

Accessing and using this website grants the status of user and implies full acceptance of the conditions reflected here. The user agrees to make appropriate use of the content and services that the owner offers through the website and not to use them for illegal activities or activities contrary to good faith and public order.

The owner is not responsible for any damages or losses that may arise from interferences, interruptions, computer viruses, breakdowns or disconnections in the operational functioning of the electronic system due to causes beyond their control.

Privacy policy

In compliance with data protection regulations, the user is informed that the personal data provided through this website will be processed by Laura Ibeth Mina Valencia, with ID/NIF 53704858L, and address at Calle Navarro Ledesma, 229, as the data controller.

The data may be used for:

• Managing inquiries

• Processing orders

• Issue invoices

• Make shipments

• Address incidents

• Comply with legal and tax obligations arising from the business relationship

The legal basis for the processing of data will be the execution of a contract, compliance with legal obligations and, where applicable, the consent of the data subject.

Data will not be transferred to third parties unless legally required or when necessary for the proper provision of the service, such as transport companies, payment platforms or billing services.

The user may exercise their rights of access, rectification, deletion, opposition, limitation of processing and portability by submitting a request to the indicated address, accompanied by a copy of their identity document.

Cookie policy

This website uses its own and third-party cookies to:

• Improve the browsing experience

• Analyse the use of the website

• Show content or advertising related to the user's preferences, where applicable

When accessing the website for the first time, the user may accept, reject or configure the use of non-essential cookies. At any time, they can modify their consent from the cookie settings panel enabled on the website.

Technical cookies are necessary for the operation of the site, while analytical or advertising cookies will only be installed with the user's consent.

Purchase conditions

The products offered in this online store are wines and related products, intended exclusively for adults. By placing an order, the customer declares to be over 18 years old.

The prices displayed on the website include, unless stated otherwise, the applicable taxes. Shipping costs will be shown before completing the purchase.

The order will be considered placed when the customer confirms the purchase and receives the corresponding confirmation by electronic means. The owner may reject orders for:

• Lack of stock

• Evident pricing errors

• Non-compliance with legal requirements

The customer must provide accurate and complete information for the correct processing of the order.

Shipping and returns

Orders will be sent to the address provided by the customer during the purchase process. Delivery times are indicative and may vary depending on destination and availability.

Since these are food products and alcoholic beverages, the right of withdrawal may be limited in those cases legally excluded, especially when the product has been unsealed or is not suitable for return for hygiene or preservation reasons.

If the product arrives damaged, defective or incorrect, the customer must report it as soon as possible to assess replacement, refund or equivalent solution.

Sale of alcohol

The sale of alcoholic beverages is reserved for adults. The website may request explicit confirmation of age before allowing the purchase.

The purchase by under 18s is prohibited. The holder may cancel any order if reasonable signs of non-compliance with this obligation are detected.